By Oluwakayode Banjo There is the need for service providers to understand the core needs of their customers and create room for regular feedback to guarantee effective service delivery. This submission is contained in a communique issued at the end of a 3-day National Conference on Public Continue Reading
By Oluwakayode Banjo No doubt, various challenges pose a threat to effective service delivery from government agencies and parastatals. However, in a bid to overcome these challenges, Service Compact, SERVICOM, in collaboration with the House of Representatives committee on Inter-governmental affairs has organised a 3-day National conference in Ibadan, the Oyo State Continue Reading