By Olawale Asake
The Federal Competition and Consumer Protection Commission, FCCPC, says it will not fail to sanction any Electricity Distribution Company, DisCo, that fails to comply with extant rules and regulations in the power sector.
The Executive Vice Chairman and Chief Executive Officer, CEO, of the Commission, Mr Babatunde Irukera, stated this at the Electricity Consumer Complaint Resolution Platform organised by the Commission in Ibadan, Oyo State.
Mr Irukera said that non-compliance of some DisCos with the regulations of the Nigerian Electricity Regulatory Commission, NERC, was a bane in the industry, urging the consumers to ensure support the commission towards repositioning the sector.
Mr. Irukera who mentioned some of the complaints from the consumers to include, overbilling, metering, transformer issues, illegal disconnections and poor consumer service delivery, advised the Public not to take laws into their hands while dealing with members of staff of Ibadan Electricity Distribution Company, IBEDC in the face of any challenge.
In a remark, Head, Customers Support, Ibadan Electricity Distribution Company, IBEDC, Mr. Ayoola Adio called on the consumers of the company not to engage in corrupt sharp practices capable of shortchanging the company, describing the step as a great loss to the company on monthly basis.
He disclosed that IBEDC was losing over Three Billion Naira monthly due to corrupt practices of some consumers in connivance with the staff of the company.
Mr. Adio assured customers that the company would resolve all electricity-related complaints, soliciting their support to serve them better
Speaking, a representative of Nigerian Electricity Management Services Agency, NEMSA, Engineer Umar said that technical safety was key in the electricity industry.
He advised electricity consumers to avoid meters without NEMSA seal or logo, emphasising that those without seal or Logo were not certified by the Agency.
”It is important for consumers to know that before meters are being deployed to them, they must be tested and certified good for use by NEMSA and we will put our seal or logo on the meters.”
”The case of sagged conductors or electricity lines over a rooftop, transformers open or electricity poles that are about to collapse, should be urgently reported to appropriate authorities so that prompt actions can be taken.”
Some of the Consumers at the programme who commended the Commission for organizing the forum urged IBEDC to find lasting solutions to the electricity challenges facing the public
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